Early in the process of engaging with new clients, I help them understand a simple reality that all organizations must accept. It’s this: if we are to achieve our vision, we must become exceptional at managing today’s business while simultaneously building tomorrows. In this series of posts, I’m going to delve into what both of […]
Most companies are obsessed with selling. In my experience, these are the successful ones. Chances are though, the lens they use when seeking to improve their sales performance faces outwards – towards the customer. Rarely does it face inward and towards the people in the company that make selling possible. I’m not just referring to […]
My good friend John Selzer from Capital Point Financial likes to remind me from time to time that “leaders give and givers get”. It’s his way of saying that giving to others has a way coming back to us in time.
As leaders of businesses, we often feel as if we’re giving all the time. We […]
In my last post, I added thoughts on my friend and colleague Ed Callahan’s piece about the importance of leaders intentionally using a regular, disciplined process to cascade “true rumors” your organization needs to hear. It was a reminder that in addition to Ed’s suggestion, leaders need to be aware of the message they are […]
Recently, my good friend and colleague Ed Callahan published a short article about the importance of intentionally using a regular, disciplined process to cascade “true rumors” inside your organization to help keep your people in the communication loop. It’s an excellent read.
His point is that leaders should spend time to regularly communicate the “true […]
The editorial section of the The Wall Street Journal includes a daily cartoon titled “Pepper… and Salt” poking fun at and making a small point about daily life. The June 18, 2018 cartoon depicts a man sitting in the front seat of a new vehicle, staring ahead with a rather bewildered look on his face. […]
There are many definitions of the word “win.” When it comes to life and business, here is my personal favorite:
To reach some destination or object, despite difficulty or toil.
Winning can be about victory or being first across the finish line, but for me, the important part of winning is when you can answer […]
During a recent client session I asked the team, “What can we do next quarter to improve our performance on quarterly rocks?” One member said she needed to improve her ability to multitask. Caught up in the moment, I responded, “There is no such thing as multitasking; it’s a myth that some use to explain […]
This quote originated with Abraham Maslow in his work, The Psychology of Science, published in 1966. Also known as Maslow’s Hammer, the story goes that if all a boy has is a hammer, everything he sees will be in need of a pounding.
Ask yourself honestly, “Have I been pounding away at my business day after […]
While working with clients to implement EOS, we demonstrate that the 136 things leadership teams wrestle with are really just symptoms of root cause problems that they have been unable to effectively solve. The learning here, which is at the heart of the EOS model, is that there are only 6 key components of any […]